Aroma Indian Bistro

Terms and Conditions for Use of this Site

By using the website (“Site”) www.aromatoronto.com or any other site owned, operated, licensed, or controlled by Aroma Indian Bistro or any of its related, affiliated, or subsidiary companies, including Island Cuisine, or by any website management agent or developer (together, “Aroma”), or downloading information (the “Materials”) from the Site, you agree and are subject to the following terms and conditions. If you do not agree to these terms, you should not use the Site or download materials from the Site.

 

Restricted Use

Aroma authorizes you to view, copy, print, and download the Materials from this Site provided the Materials are used for lawful, informational, and non-commercial purposes only and that you do not delete from the Materials any original copyright, trademark, and other proprietary notices. This authorization is not a transfer of title in the Materials or in copies of the Materials. You may not modify the Materials in any way or reproduce, publicly display, perform, distribute, or otherwise use them for public or commercial purposes. You may not transfer the Materials to any person unless you provide notice of, and they agree to accept, the obligations arising under these terms and conditions of use. You agree to abide by all additional restrictions displayed on the Site, as it may be updated from time to time.

 

Trademarks

Aroma Indian Bistro and Island Cuisine, as well as any other mark designated by or licensed to Aroma with ® or ™, are trademarks or service marks of Aroma Indian Bistro. While the brand may occasionally refer to itself as "Aroma" or "Aroma Toronto," these shortforms are intended solely to represent Aroma Indian Bistro and do not infringe upon any other trademarks with similar names.

 

The logo, which includes the "Aroma" lettering and the elephant design, has been legally designed and purchased via a design entity. Unauthorized reproduction of this logo constitutes an infringement on the intellectual property rights of both Aroma Indian Bistro and the contributing designer. Unauthorized use of any registered logos, copyrights, pictures, designs, names, or phrases is prohibited by law.

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All other trademarks that may appear on the Site are the property of their respective trademark owners.​

 

Limitation of Liability

Neither Aroma nor its directors, employees, or representatives will be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure, nor will such individuals or entities be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials on this Site, even if there is negligence on Aroma, its agents, franchisees, contractors, or an authorized Aroma representative has been advised of the possibility of such damages, or both. In no event shall Aroma’s total liability to you for all losses, damages, and causes of action (in contract, tort [including without limitation, negligence], or otherwise) be greater than the amount you paid to access the Site.

 

Submissions

All remarks, suggestions, ideas, graphics, or other information communicated to Aroma through the Site (together, the “Submission”) will forever be the property of Aroma. Aroma will not be required to treat any Submission as confidential and will not be liable for any ideas for its business (including without limitation, product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future Aroma operations. Without limitation, Aroma will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. Aroma will be entitled to use the Submission for any commercial or other purpose whatsoever without compensation to you or any other person sending the Submission. You acknowledge that you are responsible for whatever material you submit, and you, not Aroma, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

 

Authorized Use

Except as described otherwise, all materials on the Aroma Site are made available only to provide information about Aroma. Aroma controls and operates this Site from its headquarters in Toronto, Canada, and makes no representation that these materials are appropriate or available for use in other locations. If you use this Site from other locations, you are responsible for compliance with applicable local laws.

 

DISCLAIMER

The materials on this Site could include technical inaccuracies or typographical errors. Aroma may make changes or improvements at any time. THE MATERIALS ON THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, AROMA DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AROMA DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIAL WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AROMA DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULT OF THE USE OF THE MATERIAL ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT AROMA) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

 

Linking

This Site may be linked to other Sites which are not maintained by Aroma or its agents. Aroma is not responsible for the contents of those Sites. The inclusion of any link to such Sites does not imply endorsement by Aroma of those Sites. You may create a hyperlink to this Site, but you agree not to do so in any malicious context or in a way that harms the reputation of Aroma Indian Bistro or the public. Any harmful or misleading hyperlinking is prohibited.

 

Miscellaneous

If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. Possible evidence of use of this Site for illegal purposes will be provided to law enforcement authorities. This is the entire agreement between the parties relating to the use of this Site. Aroma may revise these Terms and Conditions at any time by updating this posting.

 

Privacy

Privacy Policy: Aroma Indian Bistro is committed to protecting your privacy. We collect and use your personal information in accordance with applicable privacy laws in Canada. For more details on how we collect, use, and protect your information, please refer to our Privacy Policy available on this Site.

Contact Information:

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Aroma Indian Bistro
349 Marlee Ave, North York, ON M6B 3H9
Phone: 647-646-5117
Email: aromatoronto@gmail.com

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Aroma Indian Bistro Privacy Policy

Aroma Indian Bistro (“Aroma”) values you as a guest and recognizes the importance of ensuring that your privacy is protected. This Privacy Policy (“Policy”) describes the personal information that Aroma Indian Bistro, and its affiliated business, Island Cuisine (collectively, “Aroma,” “we,” or “us”), collects from or about you when you use our websites (the “Sites”), communicate with us, make bookings, participate in contests or events, or inquire about or purchase goods or services from us. This Policy also applies to any information you provide to us in connection with our business operations.

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Please read this Policy carefully and contact us if you have any questions. If you do not agree with this Policy, you should not access or use the Sites.

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This Policy was last updated on October 8, 2023. We may amend this Policy from time to time, and you should review its terms each time you visit our Sites. Any changes to this Policy will be promptly communicated on this page but will not go into effect until at least five (5) days after they are posted.

 

Meaning of “Personal Information”

“Personal information” refers to any information about an identifiable individual, such as a name, identification number, location data, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that individual. Personal information does not include anonymized or aggregated information.

 

Accountability and Openness / Privacy Officer

Aroma Indian Bistro is responsible for the personal information under our control, and we are accountable for its collection, use, and disclosure. We have established policies and procedures to safeguard personal information and to address complaints and inquiries regarding our practices.

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We have designated a Privacy Officer who is responsible for ensuring compliance with this Policy and managing your personal information. If you have any questions or concerns about this Policy, or wish to make inquiries about your personal information, please contact our Privacy Officer in writing:

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Privacy Officer – Aroma Indian Bistro
349 Marlee Ave, North York, ON M6B 3H9
Phone: 647-646-5117
Email: aromatoronto@gmail.com (Subject the Privacy Officer)

 

Personal Information We Collect

We collect personal information that you provide to us directly, such as when you:

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• Make a reservation

• Order catering services

• Participate in contests or events

• Submit an inquiry or feedback

• Purchase gift cards

• Apply for a job

• Use WiFi in one of our restaurants

• Communicate with us in any way

 

This personal information may include your name, address, email, phone number, credit card information, date of birth, and other details necessary for the services you use or inquire about.

 

Information Collected Automatically

When you use our Sites, we automatically collect information about your device, browsing actions, and patterns. This may include:

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• IP address

• Device type and settings

• Browser type and language

• The pages you view and how long you spend on them

• Information about your interaction with our emails and advertisements

 

We may use cookies, web beacons, and similar technologies to enhance your experience on our Sites and analyze usage patterns. By using our Sites, you agree to our use of these tracking technologies.

 

Use of Personal Information

We use your personal information to:

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• Process reservations, catering orders, and payments

• Provide and improve our services

• Communicate with you about events, promotions, and updates

• Personalize your experience and tailor our marketing efforts

• Ensure security and prevent fraud

• Conduct analytics and performance tracking

• Comply with legal obligations

 

We do not sell or share your personal information for marketing purposes without your consent.

 

Disclosure to Third Parties

We may share your personal information with:

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• Service Providers: Vendors who assist us in processing payments, delivering orders, managing events, etc.

• Affiliates: Other businesses under our ownership, such as Island Cuisine

• Government Agencies: As required by law

• With Your Consent: When you explicitly agree to the sharing of your information

 

Cookies and Tracking Technologies

Our Sites use cookies and similar tracking technologies to:

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• Improve user experience and functionality

• Remember your preferences on subsequent visits

• Track website usage and performance metrics

 

You can control cookie settings through your browser, but some features of the Sites may not function properly without cookies.

 

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected. Once personal information is no longer required, we securely delete or anonymize it. Copies of deleted data may continue to exist on backup systems, but will not be used unless required by law.

 

Security

We use a combination of physical, technological, and organizational measures to protect your personal information. Access to personal data is restricted to authorized employees and service providers, and we ensure that sensitive information, such as credit card details, is processed securely by PCI-compliant processors.

 

Your Rights

You have the right to:

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• Access the personal information we hold about you

• Request corrections or updates to your information

• Withdraw consent for marketing communications at any time

• Request the deletion of your data, subject to legal requirements

 

To exercise any of these rights, please contact our Privacy Officer at the address provided above.

 

Links to Third-Party Websites

Our Sites may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing any personal information.

 

Changes to this Policy

We may update this Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated in advance.

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If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact our Privacy Officer.

 

Last updated: October 8, 2023

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Aroma Indian Bistro Accessibility Policy

Intent

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This policy applies to the provision of accessibility standards for information and communications, employment, and services for persons with disabilities at Aroma Indian Bistro and its affiliated business Island Cuisine. We are committed to ensuring our services, websites, and communications are accessible to all individuals, including those with disabilities.

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Our commitment to accessibility is in accordance with applicable legislation:

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• Ontario: In accordance with O. Reg. 191/11 Integrated Accessibility Standards (IASR) under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

• Other Provinces: We will update this policy as other provinces introduce accessibility standards applicable to the private sector.

 

General Requirements

The following general requirements apply to the five standards: information and communications, employment, transportation, design of public spaces, and customer service.

 

Establishment of Accessibility Policies and Plans

Aroma Indian Bistro will develop, implement, and maintain policies governing how we will achieve accessibility in our services, website, and facilities. We are committed to meeting the accessibility needs of persons with disabilities in a timely manner and will make these policies publicly available in accessible formats upon request.

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We will establish, implement, and document a multi-year accessibility plan outlining our strategy to prevent and remove barriers and meet our accessibility requirements under the IASR. This plan will be made available on our website in accessible formats upon request and will be reviewed and updated every five years.

 

Procuring or Acquiring Goods and Services, or Facilities

When procuring or acquiring goods, services, or facilities, Aroma Indian Bistro will incorporate accessibility criteria and features unless it is not practicable to do so.

 

Training Requirements

We will provide training on the IASR accessibility requirements, including the Ontario Human Rights Code, as it pertains to individuals with disabilities. This training will be provided to all employees, individuals who participate in the development of policies, and those who provide goods, services, or facilities on behalf of Aroma Indian Bistro. New employees will receive training within 90 days of hire, and additional training will be provided when accessibility policies change.

 

Feedback Process

Aroma Indian Bistro will ensure that all feedback processes are accessible to customers, clients, and employees upon request. We will make the availability of accessible feedback formats publicly known.

 

Accessible Formats and Communication Supports

Upon request, Aroma Indian Bistro will provide or arrange for the provision of accessible formats and communication supports for persons with disabilities. This will be done in a timely manner, at no additional cost, and in consultation with the person making the request to ensure suitability.

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We will publicly announce the availability of accessible formats and communication supports.

 

Emergency Procedures, Plans, or Public Safety Information

All publicly available emergency procedures, plans, or safety information, such as evacuation procedures and floor plans, will be provided in accessible formats or with appropriate communication supports upon request.

 

Unconvertible Information or Communications

If a request for an accessible format or communication support is deemed unconvertible, Aroma Indian Bistro will provide an explanation and a summary of the information. Information or communications are considered unconvertible when it is not technically practicable to convert them or the technology required for the conversion is not readily available.

 

Website Accessibility

In addition to the general requirements, Aroma Indian Bistro will ensure that our website and web content conform to the Web Content Accessibility Guidelines (WCAG), including specific compliance deadlines as outlined in the IASR and any provincial legislation.

 

Definitions:

• Accessible formats: Large print, recorded audio, electronic formats, braille, and other formats usable by persons with disabilities.

• Communication supports: Captioning, sign language, plain language, and other supports that facilitate effective communication.

• Conversion-ready: Electronic or digital formats that can be converted into accessible formats.

• Kiosk: Interactive electronic terminals for public use that allow users to access one or more services or products.

 

Customer Service Standards

Scope

This policy applies to the provision of goods and services at all Aroma Indian Bistro locations. It also applies to employees, volunteers, and any third parties providing goods, services, or facilities on behalf of Aroma Indian Bistro.

 

Use of Assistive Devices, Service Animals, and Support Persons

Assistive Devices: Customers with disabilities are permitted to use personal assistive devices while accessing our goods, services, or facilities.

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Service Animals: Persons with disabilities who are accompanied by a service animal will be allowed to enter our premises and keep the animal with them unless otherwise excluded by law. In cases where a service animal is excluded by law, we will ensure that other measures are available to enable the person with a disability to access our goods, services, or facilities.

 

Support Persons: If a person with a disability is accompanied by a support person, both will be allowed to enter our premises together and the person with the disability will have access to the support person at all times.

 

Aroma Indian Bistro may require a person with a disability to be accompanied by a support person when on the premises, but only after consulting with the person and determining that a support person is necessary to protect the health or safety of the person or others.

 

Training on Customer Service Standards

In addition to the training specified in the general requirements, Aroma Indian Bistro will provide training to all employees, volunteers, and third parties on how to:

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• Interact and communicate with persons with various types of disabilities.

• Interact with persons who use assistive devices or require the assistance of service animals or support persons.

• Use equipment or devices available on our premises to assist persons with disabilities.

• Handle situations where a person with a disability has difficulty accessing our goods, services, or facilities.

 

Training will be provided within 90 days of hire, and records of the training will be maintained.

 

Review

This policy will be reviewed regularly to ensure that it reflects current practices and legislative requirements. The policy was last updated on September 19, 2023

 

Feedback on Accessibility

If you experience any difficulties using our website or encounter any accessibility issues, Aroma Indian Bistro appreciates your feedback. Please report issues by:

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For website accessibility issues:
Specify the web page and details of the issue. We will review the issue and do our best to improve accessibility. You can complete the response form at www.aromatoronto.com/contact or email aromatoronto@gmail.com

 

For customer service issues:
Please contact us with the location, date, and any other relevant details of the issue. Call us at 647-646-5117.